Refund policy
RETURN & REFUND POLICY
At Ageless Wonders, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns We accept returns within 30 days of the delivery date. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.
Non-Returnable Items For hygiene and safety reasons, the following items are non-returnable:
- Opened or used skincare and beauty products
- LED devices and skincare tools that have been used
- Items marked as final sale
How to Start a Return Email us at support@glowbyageless.com within 30 days of delivery with your order number and reason for return. We'll respond within 2 business days with return instructions.
Refunds Once your return is received and inspected, we'll notify you of the approval or rejection of your refund. Approved refunds are processed within 5–7 business days to your original payment method.
Damaged or Defective Items If your item arrived damaged or defective, please email us within 7 days of delivery with a photo of the damage. We'll send a replacement or issue a full refund at no cost to you.
Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at support@glowbyageless.com.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or we made an error.